Automation at Scale
Event-driven playbooks for triage, containment, patching, and onboarding - engineers focus on judgement, not repetitive toil.
Services
Everything we deliver, built on automation.
Ongoing managed services and project delivery: managed IT, cybersecurity and SOC, automation and Infrastructure as Code, cloud and Microsoft security, compliance, and technology advisory. Everything is process-driven, guided by relevant ITIL practices, and engineered on Automation and Infrastructure as Code.
Core Engineering Themes
Automation, IaC, source of truth, and unified observability.
Infrastructure as Code
Every firewall rule, identity policy, and cloud guardrail expressed as code - reviewable, versioned, and reproducible across environments.
Source of Truth Management
A single, governed system of record for assets, identities, and configurations - so security decisions are made on facts, not guesses.
Unified Observability
Endpoints, cloud workloads, and network telemetry correlated in a single pane - Zabbix and Grafana stacks deployed via IaC.
Pillar 1
Managed IT Services
Helpdesk, RMM, Microsoft 365, backup, and network operations delivered through automation-first workflows.
Remote Monitoring & Management
Automation-led RMM with unified observability - endpoints, servers, and network devices continuously monitored, with Zabbix and Grafana stacks deployed and managed via Infrastructure as Code.
Network & Infrastructure
Switches, routers, firewalls, VPNs, and patch management - configurations defined as code for repeatability.
Managed Helpdesk
End-user support across all tiers, delivered through structured workflows and SLA-governed response frameworks.
Microsoft 365 & Cloud
M365 administration, Azure operations, and licensing management built for cost efficiency and security.
Backup & Disaster Recovery
Policy design, cloud backup, and tested recovery procedures aligned to your business continuity goals.
Pillar 2
Managed Cybersecurity & SOC
SOC operations, MDR, Zero Trust, SIEM, firewall, vulnerability, email, identity, and awareness - codified and continuously tuned.
Managed Detection & Response
Threat detection and response powered by leading EDR platforms - continuous monitoring, triage, and containment.
Zero Trust Implementation
Architecture design and phased deployment of Zero Trust frameworks across identity, network, and data layers.
SIEM Implementation & Management
Deployment and configuration of SIEM platforms for centralised log management and threat correlation.
Firewall & Perimeter Security
Firewall management, rule reviews, and threat intelligence feeds that keep your perimeter tight.
Vulnerability Management
Regular scanning with prioritised, business-aware remediation reporting your IT team can act on.
Email Security
Gateway filtering, anti-phishing, and sandboxing to stop the threats that target your people first.
Identity & Access Management
MFA, privileged access control, and single sign-on - identity hardened as the new perimeter.
Security Awareness Training
Staff phishing simulations and training programmes that turn your people into your strongest control.
AI-Augmented Operations
AI applied as a service to enrich detections, suppress alert noise, and accelerate triage - layered onto your automation and IaC foundation.
Pillar 3
Compliance & Risk
ISO 27001, NCA ECC, regional data-privacy, and executive-level risk reporting - evidenced continuously.
ISO 27001 Support
Gap assessment, policy writing, and audit preparation - mapped to controls that hold up in real audits.
NCA ECC Compliance
Control mapping, evidence collection, and remediation aligned to MENA Essential Cybersecurity Controls.
Data Privacy Advisory
Alignment with regional and international data protection regulations across the MENA region.
Risk Assessment
Annual risk register and executive-level reporting that translates technical risk into business language.
Pillar 4
Advisory, Projects & Enterprise Delivery
vCISO, assessments, penetration testing, IT audit, cloud migration, incident response, and ad hoc enterprise projects.
Virtual CISO (vCISO)
Part-time security leadership - board reporting, strategy, budgeting, and policy oversight on a flexible retainer.
Cybersecurity Assessment
Current-state review, gap analysis against ISO 27001 / NIST / regional standards, with a prioritised remediation roadmap.
Policy & Governance Development
Incident response plans, data protection policies, acceptable use policies, and employee security handbooks.
Penetration Testing
Internal, external, web application, and social engineering tests delivered by certified testers.
IT Audit
Infrastructure, policy, and process review that surfaces operational risk and remediation priorities.
Cloud Migration & Security Hardening
Design, migration execution, MFA, conditional access, and data loss prevention configuration.
Incident Response
Breach containment, forensic investigation, and recovery - on retainer or as an emergency engagement.